1. General Policy

MATCHMAKER WORLDWIDE COMPANY LIMITED ("we," "us," or "our"), the operator of Xuân Thị Handmade Crafts, recognizes the importance of protecting the personal information of our customers and business partners. We are committed to handling and protecting personal information appropriately.

2. Information We Collect

We may collect the following information:

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To process orders and arrange shipment
• To provide payment instructions
• To manage wholesale transactions
• To respond to inquiries
• To analyze and improve our website, products, and services
• To comply with applicable laws and regulations
• To provide necessary communications regarding your order or inquiry

4. Disclosure to Third Parties

We do not disclose personal information to third parties except where necessary, including in the following circumstances:

• To payment service providers for payment processing
• To shipping and delivery service providers
• When required by applicable law or regulation
• When you have given your consent

5. Third-Party Payment Services

We may use third-party payment service providers to process payments.

Payment information is handled in accordance with the privacy policies and security practices of the relevant payment service provider.

6. International Data Transfers

MATCHMAKER WORLDWIDE COMPANY LIMITED is based in Vietnam, and personal information collected through this website may be processed and stored in Vietnam.

Depending on your country or region of residence, this may involve the transfer of your personal information outside your country or region.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory requirements.

Personal information will be appropriately deleted or otherwise disposed of when it is no longer required.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

9. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and analyze website traffic.

We may use analytics services such as Google Analytics for these purposes. You can manage or disable cookies through your browser settings.

10. Your Rights

Subject to applicable laws and regulations, you may request access to, correction of, deletion of, or restriction of the use of your personal information.

To make a request regarding your personal information, please contact us using the details provided below.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in applicable laws, regulations, our services, or our business practices. The latest version will be published on this page.