Seller

MATCHMAKER WORLDWIDE COMPANY LIMITED

Representative

Nguyen Thi Xuan

Address

13 Nguyen Cu Street,
An Khanh Ward,
Ho Chi Minh City, Vietnam

Contact

info@xuanthihandmade.com
Please contact us via the contact form on this website.

Product Prices

Prices are listed on each product page.

Additional Fees

Shipping fees and any applicable customs duties, import taxes, or other charges are the responsibility of the customer.

Payment Methods

Payment instructions will be provided after your order is confirmed.
Payments are processed through a secure payment platform.

Payment Timing

Payment must be completed within the specified period stated in the payment instructions.

Shipping Time

In-stock items are shipped within 3 business days after payment is confirmed.
For made-to-order items, the estimated production and shipping time will be provided separately.

Returns & Exchanges

Due to the nature of our products, we do not accept returns or exchanges due to a change of mind or other customer-related reasons.
If your item arrives defective or damaged, or if you receive an incorrect item, please contact us within 7 days of delivery.
We will cover the shipping costs for returns or exchanges resulting from an error on our part.

Order Cancellations

Orders cannot be canceled after payment has been completed.